Certificates

Group Arriva Slovenia operates under of high quality standards.

The quality of our services and own tourism products and the continuous improvement of key processes are the strategic orientations of Group Arriva Slovenia. With a systematic approach, we want to constantly exceed customer requirements and achieve the set business goals.

The first certificate for the ISO 9001 quality management system standard was obtained in 2006, in 2008 we expanded it to all our activities: passenger transport, travel agency and tour operator, and servicing of commercial vehicles.

In 2018, we obtained the certificate of the environmental management system according to the international standard ISO 14001: 2015.

As of August 31, 2021, Arriva d.o.o. extended the scope of certification to the entire company Arriva d.o.o. and to the company Arriva Dolenjska in Primorska d.o.o. for activities: intercity and other road passenger transport, urban and suburban land passenger transport, activity of travel agencies and tour operators, provision of advertising space, maintenance and repair of motor vehicles, and technical testing and analysis.

The quality of our services and own tourism products and the continuous improvement of key processes are the strategic orientations of Group Arriva Slovenia. With a systematic approach, we want to constantly exceed customer requirements and achieve the set business goals.

We are pleased to inform you that we have been awarded the full Family Friendly Enterprise certificate, through which we have gradually implemented a number of family-friendly measures to help employees balance their professional and private lives. We will gradually add a few more new measures to those that have already become part of our culture. The measures have been aligned with the standards prescribed by the advisory and audit process required to obtain the Family-Friendly Company certificate.

We recognize that our employees, with their dedication, perseverance, and loyalty, are one of the key pillars ensuring long-term and successful growth of the companies within the Arriva Slovenia group. In line with our sustainable focus, we aim to act responsibly in all areas. We start with ourselves by acting responsibly towards our employees.

The quality of our services and own tourism products and the continuous improvement of key processes are the strategic orientations of Group Arriva Slovenia. With a systematic approach, we want to constantly exceed customer requirements and achieve the set business goals.