Privacy and safety of personal data

Safety of personal data is very important to us

Thank you for visiting our websites. The protection of your personal data is very important for us. With an extensive and interesting content we also guarantee your the right to decide on the use of your personal data.

Data protection on (version 1.0; date 25. 5. 2018)

Provisions regarding the protection of personal data

At Arriva Slovenia we handle your data with utmost care and responsibility. When visiting our websites, we want you to feel safe and good, and to see our data protection efforts as a quality-oriented, customer-oriented promise.

Following data are on data safety and the extend of processing your personal data by company Arriva Štajerska d.d, Meljska cesta 97, 2000 Maribor (the company a member of group Arriva Slovenia), that are also valid for the web page Personal information is an information that is directly or indirectly directed towards a person or organization and can be as such classified. We process your personal data in accordance with current legislation and by this offer you an excellent user experience.

In 2016, the European Union adopted the General Data Protection Regulation (better known as GDPR). The new regulation brings many benefits to users, as for example:

• even more personalised informing,
• enhanced control of your personal data,
• simplifying the request for correction of personal data,
• possibility of transferring data to another organization,
• giving clear and explicit consent for which purposes your information can be used.

You can find our Data protection policy here.

For more questions about your personal information, please contact:

Aleš Šifrer


Arriva Slovenija

Ulica Mirka Vadnova 8

4000 Kranj



What are cookies?

Cookies are small text files that are stored on your computer, phone or other web enabled device when you visit our website.

Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalised web experience.

Cookies are used on our site for many reasons (language selection, number of results displayed, font size, etc.), they help at on-line services (registration, shopping cart contents, e-newsletter reporting, viewing a video, etc), they help us gather information on habits of web site (number of visits, content that was interesting to the users, etc.), they help us to improve your user experience and evaluate the effectiveness of our website design.

Cookies that we use on our websites do not collect data by which you could be personally identified.

As we want to be totally transparent with you, we have prepared a list of all cookies that we use with an explanation why. Please note that by using this website further you agree with our use of the described cookies.

A. What cookies does this site use?

1. Strictly necessary cookies

This are cookies Cookies that help us properly display the content of the web page, enable forms and other essential elements of the website.
These cookies are active only during the session.

2. Google

Google uses cookies to store your favourite user preferences, select language version, no. of displayed hits and values and many other features and functionalities.

>> Read more

3. Google Analytics

Google Analytics is a web analysis service. It offers us information about user behaviour on our website and helps us to create better user experiences, display relevant content, etc. We can not personally identify you when reading this information.

The lifespan of these cookies is up to 2 years.

An example of used cookies:

collectgoogle-analytics.comUsed to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.Session
_garazvija.seRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 years
_gatrazvija.seUsed by Google Analytics to throttle request rate1 day
_gidrazvija.seRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.1 day


>> Read more

4. YouTube

We use YouTube to play videos on our web page. Cookies are used to record view information, store popular user preferences, view relevant videos, etc.

The lifespan of these cookies is up to 10 let.

An example of used cookies:

GPSyoutube.comRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.1 day
PREFyoutube.comRegisters a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.8 months
VISITOR_INFO1_LIVEyoutube.comTries to estimate the users’ bandwidth on pages with integrated YouTube videos.179 days
YSCyoutube.comRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.Session
yt-remote-cast-installedyoutube.comStores the user’s video player preferences using embedded YouTube videoSession
yt-remote-connected-devicesyoutube.comStores the user’s video player preferences using embedded YouTube videoPersistent
yt-remote-device-idyoutube.comStores the user’s video player preferences using embedded YouTube videoPersistent
yt-remote-fast-check-periodyoutube.comStores the user’s video player preferences using embedded YouTube videoSession
yt-remote-session-appyoutube.comStores the user’s video player preferences using embedded YouTube videoSession
yt-remote-session-nameyoutube.comStores the user’s video player preferences using embedded YouTube videoSession


B. How to manage or delete cookies?

We will not use cookies in any way to collect your personally identifiable information; however, if you wish, you can also change cookie settings in your browser or mobile device browser.

Most modern browsers allow you to accept or reject all cookies, accept or reject only certain types of cookies, or set a warning that the page wants to store a cookie on your device. You can also delete cookies that your browser has already saved on your device.

Please be informed that, if you turn off cookies, all functionality of the web pages may not work equally effectively, a warning about the use of cookies will appear every time you visit, and in the long run this will have a negative impact on your user experience.

The process of changing cookie settings differs in each browser. You can find information about this using the “Help” feature, visit, which explains the process in all modern browsers, or contact us via e-mail.

Google Analytics cookies can also be disabled by using the instructions provided through the link below:

Google Analytics

More information about cookies is also available in guidelines of the Information Commissioner.

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