Frequently asked questions

Can I transport my bicycle?

Transport of bicycles on a bus is enabled on interurban buses, but only under those conditions:

– the bus has to have a large trunk
– there is enough space in the trunk (priority has personal luggage of passengers)
– the bicycle is not dirty, so that the luggage of other passengers will not be dirty
– a safe storage of bicycles is enabled, so that the luggage of other passengers will not be damaged.

We kindly ask you to send us an email (info@arriva.si) regarding bicycle transport prior your journey.

Can my pet travel with me?

On interurban buses transport of live animals is not allowed.

Exceptions are:

  • police dogs and mountain rescue dogs accompanied with a guide. They have to be on a leash and must wear a muzzle. The price is as defined in the price list.
  • guide dogs for the blind and partially sighted, assistance dogs for the disabled. Transport for them is free of charge. The dogs do not need to wear a muzzle.

Transport of the dog is enabled only if the passenger takes full responsibility for him and guaranties that the dog fulfils all conditions according to veterinary legislation (entrance to public spaces and means of public transport).
Dirty and wet dogs cannot be transported. In case of overcrowding of the bus dogs cannot be transported.

As hand luggage smaller animals can be transported. They have to be in a proper container or other proper transport mean, so that other passengers are not endangered, obstacle or disrupted.
Dangerous and poisonous animal cannot be transported. Animals cannot move free on the seats or the vehicle and they cannot tarnish the vehicle. Transport of smaller animals will be performed only if the passenger takes full responsibility for the animal and guarantees that the dog fulfils all conditions according to veterinary legislation (entrance to public spaces and means of public transport).

In case of overcrowding of the bus dogs cannot be transported.

Transport of smaller animals that are transported as hand luggage is free of charge.

Is the safety belt usage mandatory?

Also on buses the safety belt usage is mandatory on all vehicles that have safety bels installed.

An exception are buses of city transport and buses with standing capacity, where the passengers are standing.

How about the validity of tickets?

Ticket validity in public line traffic (interurban) and city line traffic in Municipality Jesenice

The ticket is valid for one drive on the relation for which it was purchased. The single ticket is valid only for one person (the user).

Timebound ticket (monthly, half-yearly, yearly) is valid for the period and on the relation for which it was purchased, every day, also on Sundays and holidays, for multiple transports per day.

  • The monthly ticket for all users is valid in the month for which it was issued, and the first working or school day in the next month.
  • The yearly ticket is valid one year from the date it was purchased.
  • The yearly elementary school ticket is valid from 1.9. till 30.6.
  • The half-yearly ticket and half-yearly ticket for 10 drives – high school pupils, are valid from 1.9. till 31.1 and from 1.2. till 30.6.
  • The half-yearly ticket and half-yearly ticket for 10 drives – students, are valid from 1.10. till 31.1 and from 1.2. till 30.6.
  • The yearly ticket and the yearly ticket for 10 drives – high school pupils and students are valid from 1.9. till 30.6.

The coupon tickets and top-up tickets are valid till the coupons or topped-up amounts are used.

Ticket validity in city transport Kranj

The daily ticket includes an unlimited number of drives on all lines of city transport Kranj for the day it was issued. The single ticket is valid only for one person (the user).

The monthly ticket includes an unlimited number of drives on all city transport Kranj lines and is valid from the first day of the current month till first working day of the next month. The monthly ticket is issued on the name of the ticket holder and can be used only by him/her.

The yearly ticket includes an unlimited number of drives on all city transport Kranj lines and is valid from the first day of the current year and till the second working day of the next calendar year. The yearly ticket is issued on the name of the ticket holder and can be used only by him/her.

The time-bound tickets (monthly, yearly) issued to one relation of the city transport, are valid on all relations of city transport also on other Arriva Alpetour buses in the interurban line transport on the chosen relation. The time-bound ticket (monthly, half-yearly, yearly) issued for a relation of line transport are valid on the issued relation in interurban and city transport.

Ticket validity of high school and student subsidized ticket and elementary school tickets, financed by Municipality Kranj:

  • Yearly elementary school ticket in valid from 1.9. till 30.6.
  • Half-yearly ticket and half-yearly ticket for 10 drives – high school pupils are valid from 1.9. till 31.1 and from 1.2. till 30.6.
  • Half-yearly ticket and half-yearly ticket for 10 drives – students are valid from 1.10. till 31.1 and from 1.2 till 30.6.
  • Yearly ticket and yearly ticket for 10 drives – high school pupils and students are valid from 1.9. till 30.6.

Ticket validity in line transport at municipality Škofja Loka on relation Podlubnik – Lipica

Monthly tickets are valid from the first day of the current month till first day of the next month. Monthly tickets, except of subsidized student and high school tickets and tickets for children with discount, are transferable.

The yearly tickets is valid one year from the purchase date and is transferable.

What is the name of the bus stop located at the railway station in Kranj?

The bus stops near the Kranj railway station is named KOLODVOR, the bus stops located at Ljubljanska road near the railway station is called KRANJ ŽP.

I do not find the main bus station Kranj in the timetables search. How can I find it?

Names of bus station of the public passenger bus transport (interurban and urban) are defined in the register of Slovenian Roads Agency. On 1. 12. 2013 the name of the main bus station KRANJ was changed to KRANJ AP.

Main bus station Kranj, also main bus station Ljubljana, can in our timetables search be found under Kranj AP (and Ljubljana AP).

At which bus stops in Ljubljana do interurban buses stop?

We perform daily connections from Gorenjska to Ljubljana and back. On Celovška road we stop at following bus stops:

Direction from Gorenjska to Ljubljana:

  • Šentvid,
  • Trata,
  • Slovenija avto
  • Kino Šiška,
  • Tivoli and
  • main bus station.

Direction from Ljubljana towards Gorenjska:

  • main bus station,
  • Tivoli,
  • Kino Šiška
  • Slovenija Avto (Remiza – pri Lpp),
  • Trata and
  • Šentvid.

Together with company LPP we operate bus transport on relation airport Brnik – Ljubljana. On Dunajska road we stop at following bus stops:

  • Črnuče (Rogovilc),
  • Ruski car,
  • AMZS,
  • Stadion Bežigrad,
  • Viadukt and
  • main bus station.

IMPORTANT!!! The above mentioned bus stops are operated also by city transport Ljubljana buses. We kindly ask you to wait and enter our bus at the beginning of the bus stop.