Thank you for visiting our website. The protection of your personal data is very important to us, so along with extensive online content, we also guarantee your right to decide for yourself about the use of your personal data.
Data Protection on www.arriva.si (Version 3.0; valid as of 7 April 2021)
Provisions Regarding the Protection of Personal Data
At Arriva Slovenia Group, we handle your data with the utmost care and responsibility. When visiting our websites, we want you to feel safe and comfortable and to recognize our data protection practices as a mark of quality and customer orientation.
The following data protection guidelines inform you about the type and scope of processing of your personal data by Arriva d.o.o., Mirka Vadnova 8, 4000 Kranj (part of Arriva Slovenia Group), and also apply to the website www.arriva.si. Personal data means information that directly or indirectly relates to you as an individual. We process such data in accordance with applicable legislation to ensure a smooth and secure user experience.
In 2016, the European Union adopted the General Data Protection Regulation (GDPR). The new framework governing the use and processing of personal data provides several benefits for users, such as:
- More personalized communication
- Enhanced control over your personal data
- Easier submission of requests for correction of personal data
- The right to data portability
- The requirement for clear and explicit consent regarding the purposes for which your data may be used
Check the current Personal Data Protection Policy.
Version 3.0: Personal Data Protection Policy (Version 3.0; effective from 7 April 2021).
1 June 2020: Notice to passengers regarding automatic card functionality
For further questions regarding your personal data, please contact:
Petra Gašperin
Data Protection Officer
Arriva Slovenija
Ulica Mirka Vadnova 8
4000 Kranj
E-mail: dpo@arriva.si
About Cookies
Cookies are small text files that store data about your visit to a website.
Cookies make interaction between the user and the website faster and easier. They allow the website to remember user preferences and experiences, saving time and making browsing more efficient and pleasant.
Cookies are used for several reasons, including storing the state of the website (language selection, number of displayed results, font size, etc.), enabling web services (registration, shopping cart content, newsletter subscription, video viewing, etc.), and collecting data about user behavior (number of visits, popular content, etc.). This information helps us improve user experience and evaluate website performance.
None of the cookies used on our websites collect data that could personally identify you.
To ensure transparency, we have prepared a list of all cookies we use and the reasons for their use. By continuing to use this website, you agree to our use of the described cookies.
Which Cookies Does This Website Use?
Strictly Necessary Cookies
These cookies help properly display content and enable forms, shopping carts, and other essential website elements.
They are active only during the session.
Google uses cookies to store preferred user settings, language selection, number of displayed results, map information, and other functionalities and services.
Google Analytics
Google Analytics is a web analytics service that provides information about user behavior on our website. This helps us improve user experience and display relevant content. We cannot personally identify you based on this data.
Cookie lifespan: up to 2 years.
Examples of cookies used:
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| collect | google-analytics.com | Sends data to Google Analytics about device and visitor behavior; tracks across devices and marketing channels | Session |
| _ga | arriva.si | Registers a unique ID used to generate statistical data about website usage | 2 years |
| _gat | arriva.si | Used by Google Analytics to throttle request rate | 1 day |
| _gid | arriva.si | Registers a unique ID used to generate statistical data about website usage | 1 day |
YouTube
We use YouTube to play videos. Cookies record viewing data, store user preferences, and display relevant videos.
Cookie lifespan: up to 10 years.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| GPS | youtube.com | Registers a unique ID on mobile devices to enable GPS-based tracking | 1 daz |
| PREF | youtube.com | Registers a unique ID for tracking YouTube video usage statistics across websites | 8 months |
| VISITOR_INFO1_LIVE | youtube.com | Estimates user bandwidth on pages with embedded YouTube videos | 179 dazs |
| YSC | youtube.com | Registers a unique ID to keep statistics of viewed videos | Session |
| yt-remote-cast-installed | youtube.com | Stores the user’s video player preferences for embedded YouTube videos | Session |
| yt-remote-connected-devices | youtube.com | Stores the user’s video player preferences for embedded YouTube videos | Persistent |
| yt-remote-device-id | youtube.com | Stores the user’s video player preferences for embedded YouTube videos | Persistent |
| yt-remote-fast-check-period | youtube.com | Stores the user’s video player preferences for embedded YouTube videos | Session |
| yt-remote-session-app | youtube.com | Stores the user’s video player preferences for embedded YouTube videos | Session |
| yt-remote-session-name | youtube.com | Stores the user’s video player preferences for embedded YouTube videos | Session |
How Can You Manage or Delete Cookies?
We will never use cookies to collect personally identifiable information. However, you can change cookie settings in your browser at any time.
- Most modern browsers allow you to:
- Accept or reject all cookies
- Accept or reject specific types of cookies
- Receive a warning before a cookie is stored
- Delete cookies already stored
Please note that disabling cookies may cause certain website functions not to work properly. The cookie notice may appear at every visit, and overall user experience may be negatively affected.
Instructions for changing cookie settings vary by browser. You can:
- Use your browser’s “Help” function
- Visit www.aboutcookies.org
- Contact us via e-mail
Google Analytics cookies can also be disabled following instructions available from Google Analytics.
Additional information is available in the guidelines of the Information Commissioner.