{"id":18682,"date":"2025-05-06T08:28:32","date_gmt":"2025-05-06T06:28:32","guid":{"rendered":"https:\/\/arriva.si\/podpora-potnikom\/"},"modified":"2026-05-13T10:26:38","modified_gmt":"2026-05-13T08:26:38","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/arriva.si\/en\/customer-support\/","title":{"rendered":"Customer support"},"content":{"rendered":"<div class=\"gb-container gb-container-488bdf4d fullwidth top-page-gallery\">\n<div class=\"gb-container gb-container-52c7c6df\">\n\n<figure class=\"wp-block-image size-full fit-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"1000\" data-title=\"support (1)\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/09\/support-1.jpg\" alt=\"\" class=\"wp-image-17528\" title=\"\" srcset=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/09\/support-1.jpg 1900w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/09\/support-1-300x158.jpg 300w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/09\/support-1-768x404.jpg 768w\" sizes=\"auto, (max-width: 1900px) 100vw, 1900px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-cf78198b\">\n\n<figure class=\"wp-block-image size-full fit-container\"><img loading=\"lazy\" decoding=\"async\" width=\"967\" height=\"668\" data-title=\"alpetour\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/04\/alpetour-e1745566348204.jpg\" alt=\"\" class=\"wp-image-20\" title=\"\" srcset=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/04\/alpetour-e1745566348204.jpg 967w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/04\/alpetour-e1745566348204-300x207.jpg 300w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/04\/alpetour-e1745566348204-768x531.jpg 768w\" sizes=\"auto, (max-width: 967px) 100vw, 967px\" \/><\/figure>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-2a59ba08\" id=\"faq\">\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n\n<div class=\"accordion align wp-block-acf-accordion\" id=\"accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n            <div class=\"accordion\" id=\"accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-1\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-1\">\n                            How to buy tickets?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-1\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-1\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <div class=\"kc-elm kc-css-155728 kc_accordion_section group kc-section-active\">\n<div class=\"kc_accordion_content ui-accordion-content kc_clearfix\">\n<div class=\"kc-panel-body\">\n<div class=\"kc-elm kc-css-352607 kc_text_block\">\n<p>Thank you for choosing public transport to\u00a0 explore Slovenia. Here\u2019s what you need to know about using Arriva buses and buying tickets.<\/p>\n<h4>Ticket\u00a0Options<\/h4>\n<ul>\n<li><strong style=\"font-weight: 500\">IJPP Card<\/strong><br \/>\nAvailable only in Slovenia. It allows you to buy tickets online via\u00a0ijpp.arriva.si, but you must first obtain the IJPP card at a larger bus or\u00a0train station (IJPP selling points). The card is not available abroad and\u00a0cannot be shipped.<\/li>\n<li><strong style=\"font-weight: 500\">Tickets without the IJPP card<\/strong><br \/>\nYou can buy single tickets at\u00a0<a href=\"https:\/\/ijpp.arriva.si\/\">https:\/\/ijpp.arriva.si\/<\/a>\u00a0(Listne vozovnice) or in person at any IJPP selling point (e.g. Ljubljana\u00a0Bus Station, railway station, or major town stations). No IJPP card is\u00a0required.<\/li>\n<li><strong style=\"font-weight: 500\">Buying from the driver<\/strong><\/li>\n<li>If\u00a0you are boarding at a stop\u00a0<strong style=\"font-weight: 500;font-style: inherit\">without a ticket office<\/strong><span style=\"font-style: inherit\">,\u00a0you can buy\u00a0your ticket directly from the driver.<\/span>\n<ul>\n<li><strong style=\"font-weight: 500\">Cash\u00a0only<\/strong>\u00a0\u2013 we kindly recommend preparing the\u00a0exact\u00a0amount, as drivers may have limited change available.<\/li>\n<li><strong style=\"font-weight: 500\">Important:\u00a0<\/strong>At stations with a ticket\u00a0office (such as Ljubljana Bus Station), tickets\u00a0<strong style=\"font-weight: 500\">must\u00a0<\/strong>be\u00a0purchased at the counter before boarding. Buying tickets from\u00a0the\u00a0driver is not possible there.<strong style=\"font-weight: 500;font-style: inherit\">\u00a0<\/strong><\/li>\n<\/ul>\n<\/li>\n<li><strong style=\"font-weight: 500\">Valid ticket required<\/strong><br \/>\nYou may only travel with a valid ticket. Please make sure to purchase your\u00a0ticket before boarding or directly from the driver.<\/li>\n<\/ul>\n<h4>At the\u00a0airport<\/h4>\n<p>If you are taking an Arriva bus from the airport on the Brnik\u2013Ljubljana\u2013Brnik route, you\u00a0can purchase your ticket directly from the driver. Payment is possible by card\u00a0(Mastercard, Visa and Diners debit and credit cards) or in cash. If paying in\u00a0cash, we kindly ask that you have the exact fare ready, as drivers may not\u00a0always be able to provide change. Card payment is currently available only on\u00a0this route as part of a pilot project.<\/p>\n<p>There is also\u00a0a ticket machine at the airport bus stop.<\/p>\n<h4>At any bus\u00a0stop without a ticket office<\/h4>\n<p>You can buy your ticket directly from the driver. Payment is cash only \u2013 please\u00a0have the exact fare ready, as drivers may not always be able to provide change.<\/p>\n<h4>Additional\u00a0Information<\/h4>\n<ul>\n<li><strong style=\"font-weight: 500\">No reservations<\/strong><br \/>\nSlovenian public bus transport does not offer seat reservations. On\u00a0popular routes, buses may fill up quickly.<\/li>\n<li><strong style=\"font-weight: 500\">Luggage<\/strong><br \/>\nOne piece of checked luggage is free. Each additional item costs\u00a0\u20ac1.30.<br \/>\nChecked luggage must be under\u00a030 kg\u00a0and smaller\u00a0than\u00a0100 \u00d7 60 \u00d7 30 cm\u00a0and must be stored in the luggage\u00a0compartment.<br \/>\nSmaller hand luggage can be brought into the passenger area free of\u00a0charge.<\/li>\n<li><strong style=\"font-weight: 500\">Schedules and bus stops<\/strong><br \/>\nRoute and timetable information is available at\u00a0<a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Farriva.si%2F&amp;data=05%7C02%7Cmonika.bukovec%40arriva.si%7C14de008c55d840cea20708dda29c8499%7C694828a9151a45e19a5fd75029018591%7C0%7C0%7C638845515306360730%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=2fqrpDo2XBOwii%2Bt4zmZbaRDm76s8QiH5VU5gwN2tdw%3D&amp;reserved=0\">arriva.si<\/a>.<br \/>\nBuses depart on time \u2013 we recommend arriving at the stop a few minutes\u00a0early.<\/li>\n<\/ul>\n<p>For any\u00a0questions, contact us at\u00a0<strong style=\"font-weight: 500\"><a href=\"mailto:info@arriva.si\">info@arriva.si<\/a><\/strong>.<\/p>\n<p>We wish you a\u00a0smooth and pleasant journey through Slovenia.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-2\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-2\">\n                            Pilot introduction of card payment on the bus route Brnik \u2013 Ljubljana \u2013 Brnik?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-2\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-2\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <p data-start=\"177\" data-end=\"418\">We have introduced a pilot project for card payments directly on board the bus operating on the Brnik \u2013 Ljubljana \u2013 Brnik route. During the testing period, we are evaluating both the system\u2019s performance and the overall passenger experience.<\/p>\n<p data-start=\"420\" data-end=\"746\">Upon boarding, passengers can pay for their ticket using a contactless Mastercard, Visa, or Diners debit or credit card, as well as via a mobile wallet on their smartphone or smartwatch. Payment is made by tapping the card or device on the payment terminal located next to the driver. The system is secure and fully certified.<\/p>\n<p data-start=\"748\" data-end=\"974\">Contactless payment enables faster boarding, reduces waiting times, and relieves drivers of handling cash transactions. Following the pilot phase, card payment will be gradually introduced on additional routes across Slovenia.<\/p>\n<p data-start=\"976\" data-end=\"1057\">On all other routes, ticket payment on board is currently available in cash only.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-3\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-3\">\n                            Can I transport my bicycle?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-3\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-3\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <p>Transport of bicycles on a bus is enabled on interurban buses, but only under those conditions:<\/p>\n<ul>\n<li>the bus has to have a large trunk,<\/li>\n<li>there is enough space in the trunk (priority has personal luggage of passengers),<\/li>\n<li>the bicycle is not dirty, so that the luggage of other passengers will not be dirty,<\/li>\n<li>a safe storage of bicycles is enabled, so that the luggage of other passengers will not be damaged.<\/li>\n<\/ul>\n<p>It is not possible to transport bicycles on heavily occupied lines (Coast, Gorenjska).<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-4\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-4\">\n                            Can I bring an electric scooter on the bus?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-4\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-4\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <div class=\"kc-elm kc-css-128033 kc_accordion_section group kc-section-active\">\n<div class=\"kc_accordion_content ui-accordion-content kc_clearfix\">\n<div class=\"kc-panel-body\">\n<div class=\"kc-elm kc-css-888782 kc_text_block\">\n<div class=\"kc_accordion_content ui-accordion-content kc_clearfix\">\n<div class=\"kc-panel-body\">\n<div class=\"kc-elm kc-css-644808 kc_text_block\">\n<div class=\"kc-elm kc-css-389672 kc_accordion_section group kc-section-active\">\n<div class=\"kc_accordion_content ui-accordion-content kc_clearfix\">\n<div class=\"kc-panel-body\">\n<div class=\"kc-elm kc-css-282573 kc_text_block\">\n<p>No. Electric scooters are not allowed on intercity buses for safety reasons.<\/p>\n<p>The lithium-ion batteries they contain pose a fire and explosion risk. According to Article 39 of the\u00a0<em data-start=\"278\" data-end=\"346\">Regulation on the Provision of Public Passenger Transport Services<\/em>, bus staff have the right to refuse luggage that is not suitable for transport.<\/p>\n<p>The restriction applies to all vehicles in intercity traffic and is not subject to exceptions or additional payment.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"kc-elm kc-css-205164 kc_accordion_section group \">\n<h3 class=\"kc_accordion_header ui-accordion-header\"><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-5\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-5\">\n                            Can my pet travel with me?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-5\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-5\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <p><strong>On interurban buses transport of live animals is not allowed.<\/strong><\/p>\n<div class=\"kc_accordion_content ui-accordion-content kc_clearfix\">\n<div class=\"kc-panel-body\">\n<div class=\"kc-elm kc-css-203444 kc_text_block\">\n<p>Exceptions are:<\/p>\n<ul>\n<li><strong>police dogs and mountain rescue dogs<\/strong>\u00a0accompanied with a guide. They have to be on a leash and must wear a muzzle. The price is as defined in the price list.<\/li>\n<li><strong>guide dogs for the blind and partially sighted, assistance dogs for the disabled.\u00a0<\/strong>Transport for them is free of charge. The dogs do not need to wear a muzzle.<\/li>\n<\/ul>\n<p>Transport of the dog is enabled only if the passenger takes full responsibility for him and guaranties that the dog fulfils all conditions according to veterinary legislation (entrance to public spaces and means of public transport).<\/p>\n<p>Dirty and wet dogs cannot be transported. In case of overcrowding of the bus dogs cannot be transported.<\/p>\n<p><strong>As hand luggage smaller animals can be transported.<\/strong>\u00a0They have to be in a proper container (transporter as you use to transport your small animal to the veterinarian), so that other passengers are not endangered, obstacle or disrupted and also the animal feels safe.<\/p>\n<p>Dangerous and poisonous animal cannot be transported. Animals cannot move free on the seats or the vehicle and they cannot tarnish the vehicle. Transport of smaller animals will be performed only if the passenger takes full responsibility for the animal and guarantees that the dog fulfils all conditions according to veterinary legislation (entrance to public spaces and means of public transport).<\/p>\n<p>In case of overcrowding of the bus dogs cannot be transported.<\/p>\n<p>Transport of smaller animals that are transported as hand luggage is free of charge.<\/p>\n<\/div>\n<\/div>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-6\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-6\">\n                            Is the safety belt usage mandatory?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-6\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-6\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <p>Also on buses the safety belt usage is mandatory on all vehicles that have safety bels installed.<\/p>\n<div class=\"kc_accordion_content ui-accordion-content kc_clearfix\">\n<div class=\"kc-panel-body\">\n<div class=\"kc-elm kc-css-888242 kc_text_block\">\n<p>An exception are buses of city transport and buses with standing capacity, where the passengers are standing.<\/p>\n<\/div>\n<\/div>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-7\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-7\">\n                            What is the name of the bus stop located at the railway station in Kranj?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-7\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-7\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <p>The bus stops near the Kranj railway station is named KOLODVOR, the bus stops located at Ljubljanska road near the railway station is called KRANJ \u017dP.<\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-8\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-8\">\n                            I do not find the main bus station Kranj in the timetables search. How can I find it?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-8\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-8\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <p>Names of bus station of the public passenger bus transport (interurban and urban) are defined in the register of Slovenian Roads Agency. On 1. 12. 2013 the name of the main bus station KRANJ was changed to KRANJ AP.<\/p>\n<div class=\"kc_accordion_content ui-accordion-content kc_clearfix\">\n<div class=\"kc-panel-body\">\n<div class=\"kc-elm kc-css-237019 kc_text_block\">\n<p>Main bus station Kranj, also main bus station Ljubljana, can in our timetables search be found under Kranj AP (and Ljubljana AP).<\/p>\n<\/div>\n<\/div>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-9\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-9\">\n                            At which bus stops in Ljubljana do interurban buses stop?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-9\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-9\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <p><!-- wp:paragraph --><\/p>\n<p>We perform daily connections from Gorenjska to Ljubljana and back. On Celov\u0161ka road we stop at following bus stops:<\/p>\n<div class=\"kc_accordion_content ui-accordion-content kc_clearfix\">\n<div class=\"kc-panel-body\">\n<div class=\"kc-elm kc-css-163362 kc_text_block\">\n<p>Direction from Gorenjska to Ljubljana:<\/p>\n<ul>\n<li>\u0160entvid,<\/li>\n<li>Trata,<\/li>\n<li>Slovenija avto<\/li>\n<li>Kino \u0160i\u0161ka,<\/li>\n<li>Tivoli and<\/li>\n<li>main bus station.<\/li>\n<\/ul>\n<p>Direction from Ljubljana towards Gorenjska:<\/p>\n<ul>\n<li>main bus station,<\/li>\n<li>Tivoli,<\/li>\n<li>Kino \u0160i\u0161ka<\/li>\n<li>Slovenija Avto (Remiza \u2013 pri Lpp),<\/li>\n<li>Trata and<\/li>\n<li>\u0160entvid.<\/li>\n<\/ul>\n<p>Together with company LPP we operate bus transport on relation airport Brnik \u2013 Ljubljana. On Dunajska road we stop at following bus stops:<\/p>\n<ul>\n<li>\u010crnu\u010de (Rogovilc),<\/li>\n<li>Ruski car,<\/li>\n<li>AMZS,<\/li>\n<li>Stadion Be\u017eigrad,<\/li>\n<li>Viadukt and<\/li>\n<li>main bus station.<\/li>\n<\/ul>\n<p>IMPORTANT!!! The above mentioned bus stops are operated also by city transport Ljubljana buses. We kindly ask you to wait and enter our bus at the beginning of the bus stop.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<!-- \/wp:paragraph -->                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion-item\">\n                    <h3 class=\"accordion-header\">\n                        <button class=\"accordion-button collapsed\" \n                                type=\"button\" \n                                data-bs-toggle=\"collapse\" \n                                data-bs-target=\"#collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-10\" \n                                aria-expanded=\"false\" \n                                aria-controls=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-10\">\n                            Can I travel by intercity bus between two stops within the Municipality of Maribor?                        <\/button>\n                    <\/h3>\n                    \n                    <div id=\"collapse-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-10\" \n                         class=\"accordion-collapse collapse\" \n                         aria-labelledby=\"heading-accordion-block_ebd5499186cb46fc1f1bea1d16135c20-10\" \n                         data-bs-parent=\"#accordion-block_ebd5499186cb46fc1f1bea1d16135c20\">\n                        <div class=\"accordion-body\">\n                            <div role=\"main\">\n<div id=\"content\" class=\"site-content gray-bg\">\n<div class=\"container\">\n<div class=\"row relative\">\n<div id=\"primary\" class=\"col-xs-12 col-md-9 pull-right\"><main id=\"main\" class=\"site-main\" role=\"main\"><\/p>\n<article id=\"post-1560\" class=\"post-1560 page type-page status-publish has-post-thumbnail hentry\">\n<div class=\"entry-content\">\n<section class=\"kc-elm kc-css-703919 kc_row\">\n<div class=\"kc-row-container  kc-container\">\n<div class=\"kc-wrap-columns\">\n<div class=\"kc-elm kc-css-952142 kc_column kc_col-sm-12\">\n<div class=\"kc-col-container\">\n<div class=\"kc-elm kc-css-456089 kc_accordion_wrapper\" data-allowopenall=\"true\">\n<div class=\"kc-elm kc-css-232377 kc_accordion_section group kc-section-active\">\n<div class=\"kc_accordion_content ui-accordion-content kc_clearfix\">\n<div class=\"kc-panel-body\">\n<div class=\"kc-elm kc-css-649049 kc_text_block\">\n<p>In accordance with the Decree on regulating bus traffic in the Municipality of Maribor, intercity buses may not pick up and transport passengers between two stops within the Municipality of Maribor.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/article>\n<p><\/main><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-dd89fc92 pm-0\">\n<div class=\"gb-container gb-container-9f7e2905\" id=\"lost-found\">\n\n<p class=\"badge wp-block-paragraph\">Lost &#8211; Found<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-e322446773c8dc896870faccf1374d06\">Left something on our bus? Fill in the form bellow and we will contact you soon.<\/h2>\n\n\n\r\n    <form id=\"pre-lost-found-form\" action=\"https:\/\/arriva.si\/en\/customer-support\/contact-us\/\" method=\"get\">\r\n        <input type=\"hidden\" name=\"form\" value=\"2\">\r\n        <label id=\"item-description-label\" for=\"item-description\" class=\"visually-hidden\">Opis izgubljenega predmeta<\/label>\r\n        <textarea required\r\n            class=\"w-100 p-1\"\r\n            name=\"message\"\r\n            id=\"item-description\" \r\n            rows=\"5\" \r\n            placeholder=\"Describe the item you lost and the circumstances in which it happened, adding as many details as possible ...\"\r\n            aria-labelledby=\"item-description-label\"\r\n            oninvalid=\"this.setCustomValidity('Insert message')\"\r\n            oninput=\"this.setCustomValidity('')\"><\/textarea>\r\n        <button type=\"submit\" class=\"btn btn-secondary d-block ms-auto mt-3\">Go to the next step<\/button>\r\n    <\/form>\r\n\r\n    \n\n<\/div>\n\n<div class=\"gb-container gb-container-87548561\" id=\"your-opinion\">\n\n<p class=\"badge wp-block-paragraph\">Compliments, suggestions, complaints<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-6206f5f70820ba11d9d8831c553f86af\">Your opinion matters \u2013 Share it with us!<\/h2>\n\n\n\r\n    <form id=\"pre-praise-complaint-form\" class=\"d-flex flex-column gap-3 flex-grow-1\" action=\"https:\/\/arriva.si\/en\/customer-support\/contact-us\/\" method=\"get\">\r\n        <input type=\"hidden\" name=\"form\" value=\"1\">\r\n\r\n        <fieldset class=\"d-flex flex-column gap-1\">\r\n            <legend class=\"visually-hidden\">Va\u0161e mnenje o nas<\/legend>\r\n\r\n            <div class=\"d-flex align-items-start gap-2\">\r\n                <input id=\"pohvala\" type=\"radio\" name=\"type\" value=\"pohvala\" checked=\"checked\"\r\n                    oninvalid=\"this.setCustomValidity('Choose one of the options')\"\r\n                    oninput=\"this.setCustomValidity('')\">\r\n                <label id=\"pohvala-label\" for=\"pohvala\">It was great and I would like to share it with you.<\/label>\r\n            <\/div>\r\n            <div class=\"d-flex align-items-start gap-2\">\r\n                <input id=\"pritozba\" type=\"radio\" name=\"type\" value=\"pritozba\" >\r\n                <label id=\"pritozba-label\" for=\"pritozba\">Something wasn't right, and I wanted to let you know.<\/label>\r\n            <\/div>\r\n        <\/fieldset>\r\n\r\n        <script>\r\n            document.addEventListener('DOMContentLoaded', function () {\r\n                const radios = document.querySelectorAll('input[name=\"type\"]');\r\n\r\n                radios.forEach(radio => {\r\n                    radio.addEventListener('change', function () {\r\n                        radios[0].setCustomValidity('');\r\n                    });\r\n                });\r\n            });\r\n        <\/script>\r\n\r\n        <button type=\"submit\" class=\"btn btn-secondary d-block ms-auto mt-auto\">Go to the next step<\/button>\r\n\r\n    <\/form>\r\n\r\n    \n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-b8ed1d8a pm-0\">\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"luggage\">Your luggage. Our responsibility.<\/h2>\n\n\n<div class=\"gb-container gb-container-8f0ced2c\">\n<div class=\"gb-container gb-container-87ef292a\">\n<div class=\"gb-container gb-container-9c641164\">\n\n<figure class=\"wp-block-image size-full fit-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1880\" height=\"1253\" data-title=\"rocna-prtljaga\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/rocna-prtljaga.jpg\" alt=\"\" class=\"wp-image-441\" title=\"\" srcset=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/rocna-prtljaga.jpg 1880w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/rocna-prtljaga-300x200.jpg 300w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/rocna-prtljaga-768x512.jpg 768w\" sizes=\"auto, (max-width: 1880px) 100vw, 1880px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-2c7e5e38\">\n\n<h4 class=\"wp-block-heading\">What is hand luggage?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Hand luggage has to be small enough and of appropriate structure in order to be placed on the luggage shelf above seats or under the seat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hand luggage includes items of up to 10 kg in weight and of minor size (hand bags, smaller packages and similar), which may be put on the luggage shelf, or a passenger may hold it, or may put it under the seat, in the manner to ensure safety of transport and that hand luggage does not disturb other passengers, or does not occupy another seat. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Transport of hand luggage is free of charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Examples: <\/strong>small bag, backpack, laptop, parcel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Recommended weight: <\/strong>up to 10 kg.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hand luggage transport is free of charge.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-eba05f40\">\n<div class=\"gb-container gb-container-11782b51\">\n\n<figure class=\"wp-block-image size-full fit-container\"><img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"832\" data-title=\"AdobeStock_1551593486_Preview\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/11\/AdobeStock_1551593486_Preview.jpeg\" alt=\"\" class=\"wp-image-17969\" title=\"\" srcset=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/11\/AdobeStock_1551593486_Preview.jpeg 832w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/11\/AdobeStock_1551593486_Preview-300x300.jpeg 300w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/11\/AdobeStock_1551593486_Preview-150x150.jpeg 150w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/11\/AdobeStock_1551593486_Preview-768x768.jpeg 768w\" sizes=\"auto, (max-width: 832px) 100vw, 832px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-71b85de4\">\n\n<h4 class=\"wp-block-heading\">What is handed-over luggage?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Bigger in size and heavier luggage, which is stored in the luggage compartment and is charged according to the valid tariff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Examples: <\/strong>suitcase, large bag, box, folding stroller, bicycle, skis, musical instrument.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Maximum permitted weight: up to 30 kg.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Recommended dimensions:<\/strong> approximately 100 \u00d7 60 \u00d7 30 cm maximum.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Transport is charged according to the carrier\u2019s price list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tip: <\/strong>Label your luggage with your name or contact details. This reduces the risk of loss or mix-up.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-73838aa3\">\n<div class=\"gb-container gb-container-9857765d\">\n\n<figure class=\"wp-block-image size-full fit-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1880\" height=\"1253\" data-title=\"izgubljena-prtljaga\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/izgubljena-prtljaga.jpg\" alt=\"\" class=\"wp-image-450\" title=\"\" srcset=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/izgubljena-prtljaga.jpg 1880w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/izgubljena-prtljaga-300x200.jpg 300w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/izgubljena-prtljaga-768x512.jpg 768w\" sizes=\"auto, (max-width: 1880px) 100vw, 1880px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-42479235\">\n\n<h4 class=\"wp-block-heading\">Lost your luggage?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Report your missing luggage in our&nbsp;<a href=\"https:\/\/arriva.si\/en\/customer-support\/contact-us\/?form=2\"><strong>Lost \/ Found<\/strong><\/a>. We will assist you as soon as possible!<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-45db95a9\" id=\"rules-on-buses\">\n<div class=\"gb-container gb-container-6818bb58 align-content-end\">\n<div class=\"gb-container gb-container-4e66d852\">\n\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-8d3514b1a66808f6f4124c991978bbea\">Rules on buses<\/h2>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-14cb1774 layout-grid-2 gap-2\">\n<div class=\"gb-container gb-container-e9268d2a\">\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-title=\"bus-stop\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/11\/bus-stop.svg\" alt=\"\" class=\"wp-image-18066\" style=\"object-fit:contain;width:60px;height:60px\" title=\"\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Bus Stop<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wait to your bus at the bus station or at place, where a bus stops!<\/li>\n\n\n\n<li>Wait your bus in safe distance from the road edge!<\/li>\n\n\n\n<li>Prepare your ticket or cash to pay for the ride before entering the bus!<\/li>\n<\/ul>\n\n<\/div>\n\n<div class=\"gb-container gb-container-454cd0b8\">\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"61\" height=\"60\" data-title=\"vstop\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/vstop.png\" alt=\"\" class=\"wp-image-713\" style=\"object-fit:contain;width:60px;height:60px\" title=\"\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Entry<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wait for your bus to stop and door to open (by a driver)!<\/li>\n\n\n\n<li>When more people wait for the bus, follow the que and enter without scuffle!<\/li>\n\n\n\n<li>When there is a crowd on the bus, move towards the rear end of the vehicle!<\/li>\n<\/ul>\n\n<\/div>\n\n<div class=\"gb-container gb-container-80666c20\">\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" data-title=\"sedez\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/sedez.png\" alt=\"\" class=\"wp-image-714\" style=\"object-fit:contain;width:60px;height:60px\" title=\"\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Seat<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>One seat serves for one passenger only!<\/li>\n\n\n\n<li>When there is a safety belt installed, use it! Do not wonder around!<\/li>\n\n\n\n<li>Give your seat to those, who really need it!<\/li>\n<\/ul>\n\n<\/div>\n\n<div class=\"gb-container gb-container-bb7ed4c0\">\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-title=\"face-smile-beam\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/11\/face-smile-beam.svg\" alt=\"\" class=\"wp-image-18069\" style=\"object-fit:contain;width:60px;height:60px\" title=\"\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Order and conduct<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not litter and do not destroy!<\/li>\n\n\n\n<li>Leave the bus clean, as you find it!<\/li>\n\n\n\n<li>Behave in the bus!<\/li>\n<\/ul>\n\n<\/div>\n\n<div class=\"gb-container gb-container-3d0b2ade\">\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" data-title=\"vozniki in sopotniki\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/vozniki-in-sopotniki.png\" alt=\"\" class=\"wp-image-716\" style=\"object-fit:contain;width:60px;height:60px\" title=\"\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Drivers and co-passengers<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not disturb the bus driver!<\/li>\n\n\n\n<li>Be kind and polite to the bus driver and co-passengers!<\/li>\n\n\n\n<li>Talk on the phone in low voice and do not disturb others!<\/li>\n<\/ul>\n\n<\/div>\n\n<div class=\"gb-container gb-container-b2857d6b\">\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"61\" height=\"60\" data-title=\"izstop\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/izstop.png\" alt=\"\" class=\"wp-image-717\" style=\"object-fit:contain;width:60px;height:60px\" title=\"\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Exit<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Before leaving the bus, press the button \u201cSTOP\u201d!<\/li>\n\n\n\n<li>Leave the bus through central or rear door!<\/li>\n\n\n\n<li>After exit, wait for the bus to leave the bus stop and continue your journey!<\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-0c4f7fc8 pm-0\">\n\n<figure class=\"wp-block-image size-full is-resized flex-shrink-0\"><img decoding=\"async\" data-title=\"user-group\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/11\/user-group.svg\" alt=\"\" class=\"wp-image-18073\" style=\"object-fit:contain;width:60px;height:60px\" title=\"\"><\/figure>\n\n\n<div class=\"gb-container gb-container-78882820\">\n\n<h4 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-0b6f5da8617d7187aaacc4b5d3f5c91f\">Passenger rights in bus transport<\/h4>\n\n\n\n<p class=\"mt-2 wp-block-paragraph\">Arriva views compliance as risk management, with a strong emphasis on prevention. As a fair and trustworthy business partner, our objective is to prevent potential violations before they occur.<\/p>\n\n<\/div>\n\n\n<p class=\"btn btn-secondary has-arrow flex-shrink-0 wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/customer-support\/passenger-rights-in-bus-transport\/\" data-type=\"page\" data-id=\"18714\">Read more<\/a><\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-813738e1 pm-0\" id=\"travel-tips\">\n\n<h2 class=\"wp-block-heading\" id=\"napotki-za-potovanje\">Tips for your bus trip<\/h2>\n\n\n<div class=\"gb-container gb-container-bf2a0f48 layout-grid-3\">\n<div class=\"gb-container gb-container-d6fa1ac5\">\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-title=\"napotki-pred\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/04\/napotki-pred.svg\" alt=\"\" class=\"wp-image-91\" style=\"object-fit:contain;width:70px;height:70px\" title=\"\"><\/figure>\n\n\n\n<h3 class=\"wp-block-heading h4\">Before your trip<\/h3>\n\n\n<div class=\"gb-container gb-container-c3f616bb context-links\">\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/passenger-transport\/ticket-offices\/\" data-type=\"page\" data-id=\"18810\">Ticket offices<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/passenger-transport\/price-list\/\" data-type=\"page\" data-id=\"18732\">Price lists<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/general-terms-and-conditions\/\" data-type=\"page\" data-id=\"19194\">General terms and conditions<\/a><\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-f8b9577e\">\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-title=\"napotki-med\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/04\/napotki-med.svg\" alt=\"\" class=\"wp-image-92\" style=\"object-fit:contain;width:70px;height:70px\" title=\"\"><\/figure>\n\n\n\n<h3 class=\"wp-block-heading h4\">During your trip<\/h3>\n\n\n<div class=\"gb-container gb-container-7670550f context-links\">\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/customer-support\/#rules-on-buses\" data-type=\"page\" data-id=\"421\">Rules on the bus<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/customer-support\/passenger-rights-in-bus-transport\/\" data-type=\"page\" data-id=\"723\">Passenger rights in bus transport<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/customer-support\/#luggage\" data-type=\"page\" data-id=\"421\">Luggage<\/a><\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-e698c74a\">\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-title=\"napotki-po\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/04\/napotki-po.svg\" alt=\"\" class=\"wp-image-93\" style=\"object-fit:contain;width:70px;height:70px\" title=\"\"><\/figure>\n\n\n\n<h3 class=\"wp-block-heading h4\">After your trip<\/h3>\n\n\n<div class=\"gb-container gb-container-75eba84c context-links\">\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/customer-support\/contact-us\/?form=2\" data-type=\"page\" data-id=\"679\">Lost \u2013 Found<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/customer-support\/contact-us\/?form=1\">Your opinion matters \u2013 Share it with us!<\/a><\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-c6f9febe layout-grid-3 pm-0 mobile-fullwidth\">\n<div class=\"gb-container gb-container-08db5e77\">\n<div class=\"gb-container gb-container-a62eb6d7\">\n\n<figure class=\"wp-block-image size-full fit-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1800\" height=\"600\" data-title=\"prodajna_mesta-2-copy-copy\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/prodajna_mesta-2-copy-copy.jpg\" alt=\"\" class=\"wp-image-17870\" style=\"object-fit:cover\" title=\"\" srcset=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/prodajna_mesta-2-copy-copy.jpg 1800w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/prodajna_mesta-2-copy-copy-300x100.jpg 300w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/prodajna_mesta-2-copy-copy-768x256.jpg 768w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-132f8840\">\n\n<h4 class=\"wp-block-heading\">Price lists<\/h4>\n\n\n\n<p class=\"btn btn-sm btn-primary mt-auto wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/passenger-transport\/price-list\/\" data-type=\"page\" data-id=\"512\">Read more<\/a><\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-e80d8eed\">\n<div class=\"gb-container gb-container-1237dc58\">\n\n<figure class=\"wp-block-image size-full fit-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1503\" height=\"825\" data-title=\"AP-Koper_2\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/AP-Koper_2.jpg\" alt=\"\" class=\"wp-image-17867\" style=\"object-fit:cover\" title=\"\" srcset=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/AP-Koper_2.jpg 1503w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/AP-Koper_2-300x165.jpg 300w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/AP-Koper_2-768x422.jpg 768w\" sizes=\"auto, (max-width: 1503px) 100vw, 1503px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-46e49292\">\n\n<h4 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-faf1ae5abf0d782ea32a8ad63204bc71\">Ticket offices<\/h4>\n\n\n\n<p class=\"btn btn-sm btn-secondary mt-auto wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/passenger-transport\/ticket-offices\/\" data-type=\"page\" data-id=\"516\">Read more<\/a><\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-7dde6e44\">\n<div class=\"gb-container gb-container-a753a516\">\n\n<figure class=\"wp-block-image size-full fit-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"540\" data-title=\"n-1\" data-caption=\"\" data-description=\"\" src=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/n-1.png\" alt=\"\" class=\"wp-image-17873\" style=\"object-fit:cover\" title=\"\" srcset=\"https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/n-1.png 1920w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/n-1-300x84.png 300w, https:\/\/arriva.si\/wp-content\/uploads\/2025\/05\/n-1-768x216.png 768w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-77b5bb32\">\n\n<h4 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-f241ad4c0078687bed83ce46a903f038\">IJPP &#8211; Integrated public passenger transport<\/h4>\n\n\n\n<p class=\"btn btn-sm btn-secondary wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/passenger-transport\/ijpp-integrated-public-passenger-transport\/\" data-type=\"page\" data-id=\"514\">Read more<\/a><\/p>\n\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-1b4f8b30 pm-0\" id=\"info-center\">\n<div class=\"gb-container gb-container-d534b762 align-content-md-center\">\n\n<h3 class=\"wp-block-heading\">INFO Centre<\/h3>\n\n\n\n<p class=\"display-1 fw-bold has-text-color has-link-color has-x-large-font-size wp-elements-dbb36a0e8349925c3a64ab935a914ea8 wp-block-paragraph\" style=\"color:#2d146e\"><a href=\"tel:0907411\">090 74 11<\/a><\/p>\n\n\n\n<p class=\"mb-3 has-text-color has-link-color has-small-font-size wp-elements-fbf53e1df1ae23a5051b19f1aa6d12ab wp-block-paragraph\" style=\"color:#2d146e\">Fixed call cost from Telekom 0.4172 EUR\/call, costs for calls from other operators defines each operator.<\/p>\n\n\n\n<p class=\"mb-3 has-text-color has-link-color has-small-font-size wp-elements-23af8c5a8b289c39d769499c3237ca06 wp-block-paragraph\" style=\"color:#2d146e\">Information is available from 07:00 to 15:00, Monday to Friday. The INFO center is closed on Saturdays, Sundays, and public holidays.<\/p>\n\n\n\n<p class=\"btn btn-sm btn-primary wp-block-paragraph\"><a href=\"https:\/\/arriva.si\/en\/about-us\/contacts\/\">Contacts<\/a><\/p>\n\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Arriva keeps cities and communities moving: safely, seamlessly, and reliably. We believe the bus should be more than an alternative to the car. It should be the preferred choice.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"class_list":["post-18682","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/arriva.si\/en\/wp-json\/wp\/v2\/pages\/18682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arriva.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arriva.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arriva.si\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/arriva.si\/en\/wp-json\/wp\/v2\/comments?post=18682"}],"version-history":[{"count":37,"href":"https:\/\/arriva.si\/en\/wp-json\/wp\/v2\/pages\/18682\/revisions"}],"predecessor-version":[{"id":19847,"href":"https:\/\/arriva.si\/en\/wp-json\/wp\/v2\/pages\/18682\/revisions\/19847"}],"wp:attachment":[{"href":"https:\/\/arriva.si\/en\/wp-json\/wp\/v2\/media?parent=18682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}