{"id":1505,"date":"2018-11-07T09:57:52","date_gmt":"2018-11-07T08:57:52","guid":{"rendered":"https:\/\/arriva.si\/?page_id=1505"},"modified":"2024-06-18T10:59:09","modified_gmt":"2024-06-18T08:59:09","slug":"koper-card-plus","status":"publish","type":"page","link":"https:\/\/arriva.si\/en\/passenger-transport\/city-bus-transport\/city-transport-koper\/koper-card-plus\/","title":{"rendered":"Koper Card Plus"},"content":{"rendered":"
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\nAt City transport Koper a card system with contactless Koper Card Plus<\/strong>\u00a0is in use. Payment with Koper Card Plus was first implemented on city buses, later also payment of other services was included.<\/p>\n

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The smart cards is modern electronic payment system, which provides an easier, faster and more flexible use of public transportation. The new system is enabling passengers more users\u2019 friendly city passenger transport services and is at the same time providing a detail overview over the passengers flow and departures density, in order to provide easier planning of changes.<\/p>\n

At City transport Koper passenger can use a free-of-charge change of buses within 30 minutes from the validation for the first bus travel, as well as the possibility of payment of services through the Moneta mobile phone and payment for more passengers at once.<\/span><\/p>\n

We ask the passengers to\u00a0<\/span>buy the tickets in advance<\/span>. If at all possible, the passengers shall use\u00a0<\/span>contactless cards<\/span>\u00a0Koper Card Plus<\/b> to pay for the rides. I<\/span>It is\u00a0<\/span>not possible<\/u><\/strong> to buy tickets on the buses in Koper with cash, tickets can be payed with Visa and MasterCard credit cards.<\/span><\/p>\n

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<\/span><\/i> CONTACTLESS KOPER CARD PLUS CARDS<\/a><\/h3>
<\/p>\n

\nNew contactless Koper Card Plus cards\u00a0\u00a0are available in four motives.<\/p>\n

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The\u00a0VALUE CARD\u00a0<\/strong>bears no name and is transferable. It will provide a free-of-charge change of buses within 30 minutes* from the payment\/validation for the first bus travel. The value Koper Card Plus card will be chargeable with up to \u20ac 50 credit.<\/p>\n

The\u00a0TIME CARD<\/strong>\u00a0will replace the currently valid monthly tickets. It is issued to a specific holder and is not transferable. It enables an unlimited number of rides on all city bus routes. The monthly time card can only be obtained from the Koper Bus Station selling point, Kolodvorska 11, where we will register the right of use for an individual type of monthly time card. When buying the time card for the first time, you will have to identify yourself with an ID document, but without any ID photo to be put on.<\/p>\n

The time cards can be topped at the ticket vending machine and any other selling point, where the monthly validity of the card can be renewed for the next month after paying for the appropriate monthly ticket. In addition to a monthly ticket, the time card can be topped up with a credit (up to \u20ac50) which is then used in the same way as cash or for paying for other services that will be included in the Koper Card Plus system. If you have a valid monthly ticket loaded on your time card, the system registers the monthly ticket and does not deduct the amount of fare. When the system detects that no valid monthly ticket is loaded on the card, it automatically deducts the fare from the balance on the card.<\/p>\n

The Koper Card Plus is permanent.<\/p>\n

Switching buses within 30 minutes can be used only by passengers who played the ride with Koper Card Plus.<\/p>\n

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<\/span><\/i> PROTECTION, LOSS, THEFT OF THE CARD<\/a><\/h3>
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\nThe Koper Card Plus may be kept in a hard or soft plastic wrap. When validating the card, it is not necessary to take out the card from the wrap, witch can be attached to a pendant or a strap, but in no case the card should be holed as it contains a chip with an antenna. The card may be kept in the wallet or purse without any fear to cause discharge by a magnet or other type of damage to other bank or credit cards. It is recommended to take out the smart card prior validation in order that the validator will properly recognize it, if other no-contact cards are kept beside it.<\/p>\n


<\/b>Loss or theft<\/strong>\u00a0of a Koper Card Plus must be immediately reported on the telephone no.\u00a0+386 (0)5 6625 105<\/strong>\u00a0before going to our ticket selling point at the Koper Bus Station, Kolodvorska 11. The costs of replacement of a lost or stolen card is 10 EUR .<\/p>\n


<\/b>Time card<\/strong>: an ID document will be required upon the issue of a new card. As all time cards are issued to the name, monthly bus fares and other credit value may be refunded to the newly issued card (refund will be made only 48 hours after the loss or theft has been reported).<\/p>\n

Value card:<\/strong>\u00a0as the card holds no name, any credit existing before the loss or theft is non-refundable.<\/p>\n


<\/b>If you find a card<\/strong>, please return it to the Arriva Ticket Office (Koper Bus Station at Kolodvorska 11).<\/p>\n

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<\/span><\/i> SALE AND TOPPING-UP OF CARDS<\/a><\/h3>
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You can also buy value cards at ticket vending machines, which means that the Koper Card Plus is available 24 hours a day.<\/strong><\/h4>\n

The purchase procedure at a ticket vending machine is simple. The button “Nakup nove kartice\" (Buy new card) appears at the bottom of the touch screen. The purchase procedure starts when you press the button. First select the method of payment (cash, bank or credit card, Moneta) and pay for the card. The price is the same as at other points of sale, i.e. \u20ac3.5. The ticket vending machine issues the card and the procedure is completed. If you buy a card with cash and insert more than \u20ac3.5 in the ticket vending machine, the machine instructs you to touch the card scanner with the new card so that the surplus amount can be credited to the card. The ticket vending machine guides the user through the procedure by voice and written instructions on the screen.<\/p>\n

THE TICKET VENDING MACHINE DOES NOT RETURN CHANGE<\/strong><\/p>\n

If you insert more money than required when paying for a monthly ticket at the ticket vending machine or buying a Koper Card Plus, the surplus amount is added to the selected card as a credit.<\/p>\n

Depending on the type of card, you can use the credit to pay for a ride or a monthly ticket for the next month, to pay for a ride for another person or to pay for other services included in the Koper Card Plus system.<\/p>\n

If you do not want to add credit to the card in this way, prepare the exact amount when buying a card or topping it up.<\/p>\n

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<\/span><\/i> WHICH ID DOCUMENTS DO I NEED?<\/a><\/h3>
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\nNo ID document is required for the purchase of a\u00a0VALUE\u00a0<\/strong>Koper Card Plus.<\/p>\n

No ID photo is required for the purchase of a\u00a0TIME\u00a0<\/strong>Koper Card Plus. The right to use a monthly bus ticket is recorded on the time card.<\/p>\n

Different rights require different ID documents.<\/p>\n

1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Basic worker\u2019s monthly time card<\/strong><\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0 ID document<\/p>\n

2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Student\u2019s monthly time card (pupils\/students)<\/strong><\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0 Duly filled in, signed and stamped Certificate of Recorded Entry issued by a respective school or educational institution.<\/p>\n

–\u00a0\u00a0\u00a0\u00a0\u00a0 personal ID document or Index for adults<\/p>\n

Subsidized school monthly tickets for The city transport of Koper may be obtain by a high school pupil\/student who is a holder of an subsidized regional monthly ticket and has to use The city transport of Koper to reach the school.<\/p>\n

The city transport is free of charge for children up to 4 years.<\/p>\n

You do not need to replace your time card, if your passenger’s status changes, only the right to another type of monthly ticket will have to be recorded on your card.<\/p>\n

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<\/span><\/i> WHAT CAN I DO AT A TICKET VENDING MACHINE?<\/a><\/h3>
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\n\"\"A ticket vending machine enables you to:<\/p>\n