{"id":1474,"date":"2018-11-07T09:36:13","date_gmt":"2018-11-07T08:36:13","guid":{"rendered":"https:\/\/arriva.si\/?page_id=1474"},"modified":"2026-03-05T15:40:42","modified_gmt":"2026-03-05T14:40:42","slug":"single-city-card-piran","status":"publish","type":"page","link":"https:\/\/arriva.si\/en\/passenger-transport\/city-bus-transport\/city-transport-piran\/single-city-card-piran\/","title":{"rendered":"Single City Card Piran"},"content":{"rendered":"
<\/p>\n

At City transport Piran a card system with contactless Single City Card Piran <\/strong>is in use<\/strong>. Payment with the single city card is being used on buses of cit transport Piran.<\/p>\n

\"\"<\/p>\n

The smart cards is modern electronic payment system, which provides an easier, faster and more flexible use of public transportation. The new system is enabling passengers more users\u2019 friendly city passenger transport services, and is at the same time providing a detail overview over the passengers flow and departures density, in order to provide easier planning of changes.<\/p>\n

At City transport Piran passenger can use a free-of-charge change of buses within 30 minutes from the validation for the first bus travel, as well as the possibility of payment of services through the VALU mobile phone.<\/p>\n

We ask the passengers to\u00a0<\/span>buy the tickets in advance<\/span>. If at all possible, the passengers shall use\u00a0<\/span>contactless cards or application Arriva Piran<\/span>\u00a0to pay for the rides.\u00a0<\/span>It is <\/span>not possible<\/u><\/strong> to buy tickets on the buses in Piran with cash, tickets can be payed with contactless bank cards.<\/span><\/p>\n

Simply pay with your\u00a0<\/span>phone\u00a0or credit cards<\/span>\u00a0on the bus. You can pay by\u00a0<\/span>Visa and Mastercard<\/b><\/span>.<\/span><\/span>
<\/span><\/p>\n

Download\u00a0Arriva Piran<\/b> app pay contactless with your smartphone for\u00a0rides with Piran city buses.<\/span><\/span><\/p>\n

Google play: https:\/\/play.google.com\/store\/apps\/details?id=com.margento.piran&hl=en<\/a><\/span><\/p>\n

App store: https:\/\/apps.apple.com\/si\/app\/arriva-piran\/id1504845616<\/a><\/span><\/p>\n

\"\"<\/p>\n

INFO:<\/b><\/p>\n

E: piran@arriva.si<\/b><\/a><\/p>\n

T: 05 671 31 22<\/p>\n

\n<\/div>

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<\/span><\/i> CONTACTLESS SMART CARDS<\/a><\/h3>
<\/p>\n

\nSingle contactless smart cards are blue and will gradually replace bus ticket cards and the system currently applied in the Piran city passenger transport.<\/p>\n

\"Enotna
The\u00a0VALUE CARD\u00a0bears no name and is transferable. It will provide a free-of-charge change of buses within 30 minutes from the payment\/validation for the first bus travel. The value smart card will be chargeable with up to EUR 50 credit.<\/p>\n

The\u00a0TIME CARD\u00a0will replace the currently valid monthly tickets. It is issued to a specific holder and is not transferable. It enables an unlimited number of rides on all city bus routes. The monthly time card can only be obtained from the Lucija Bus Station selling point, Obala 114, where we will register the right of use for an individual type of monthly time card. When buying the time card for the first time, you will have to identify yourself with an ID document, but without any ID photo to be put on.<\/p>\n

The time cards can be topped at the ticket vending machine and any other selling points, where the monthly validity of the card can be renewed for the next month after paying for the appropriate monthly ticket. In addition to a monthly ticket, the time card can be topped up with a credit (up to \u20ac50) which is then used in the same way as cash or for paying for other services that will be included in the single city card system. If you have a valid monthly ticket loaded on your time card, the system will register the monthly ticket and will not deduct the amount of fare. When the system detects that no valid monthly ticket is loaded on the card, it will automatically deduct the fare from the balance on the card.<\/p>\n

The single city card is permanen.<\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> PROTECTION, LOSS, THEFT OF THE SMART CARD<\/a><\/h3>
<\/p>\n

\nThe single city card may be kept in a hard or soft plastic wrap. When validatingthe card, it is not necessary to take out the card from the wrap, if the card is attached to a pendant or a strap, but in no case the card should be holed as it contains a chip with an antenna. The smart card may be kept in the wallet or purse without any fear to cause any discharge by a magnet or other type of damage to other bank or credit cards. It is recommended to take out the smart card prior validation in order that the validator will properly recognize it, if other no-contact smart card are kept beside it.<\/p>\n

<\/b>Loss or theft<\/b>\u00a0of a single city card must be immediately reported on the telephone no. 05 671 31 22 before going to our ticket selling point t the Lucija Bus Station, Obala 114. The costs of replacement of a lost or stolen smart card is EUR 10 (handling costs: EUR 7.5 and card: EUR 2.5).<\/p>\n

<\/b>Time card<\/b>: an ID document will be required upon the issue of a new smart card. As all time cards are issued to the name, monthly bus fares\u00a0 and other credit value may be refunded to the newly issued smart tme card (refund will be made only 48 hours after the loss or theft has been reported).<\/p>\n

<\/b>Value smart card:<\/b>\u00a0as the smart card holds no name, any credit existing before the loss or theft is non-refundable.<\/p>\n

<\/b>If you find a card<\/b>, please return it to the Arriva Ticket Office (Lucija Bus Station at Obala 114, Lucija).<\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> SALE AND TOPPING-UP OF CARDS<\/a><\/h3>
<\/p>\n

\nYou can also buy value cards at ticket vending machines, which means that the single city card is available 24 hours a day.
\"kartomat\"<\/p>\n

The purchase procedure at a ticket vending machine is simple. A button “Nakup nove kartice\" (Buy new card) appears at the bottom of the touch screen. The purchase procedure starts when you press the button. First select the method of payment (cash, bank or credit card, Moneta) and pay for the card. The price is the same as at other points of sale, i.e. \u20ac2.5. The ticket vending machine issues the card and the procedure is completed. If you buy a card with cash and insert more than \u20ac2.5 in the ticket vending machine, the machine instructs you to touch the card scanner with the new card so that the surplus amount can be credited to the card. The ticket vending machine guides the user through the procedure by voice and written instructions on the screen.<\/p>\n

THE TICKET VENDING MACHINE DOES NOT RETURN CHANGE<\/p>\n

If you insert more money than required when paying for a monthly ticket at the ticket vending machine or buying a new single city card, the surplus amount is added to the selected card as a credit.<\/p>\n

Depending on the type of card, you can use the credit to pay for a ride or a monthly ticket for the next month, to pay for a ride for another person or to pay for other services included in the single city card system (not included at the stage of implementation of the new system).<\/p>\n

If you do not want to add credit to the card in this way, prepare the exact amount when buying a card or topping it up.<\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> WHICH ID DOCUMENTS DO I NEED?<\/a><\/h3>
<\/p>\n

\nNo ID document is required for the purchase of a VALUE single city card.<\/p>\n

No ID photo is required for the purchase of a TRAVEL single city card. The right to use a monthly bus ticket is recorded on the travel card. Different rights require different ID documents.<\/p>\n

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  1. Student\u2019s monthly time card (pupils\/students)\n